Real Estate Rentals - Lisbon, Cascais & Porto

Bridge2Lisbon, with registered office at Avenida Almirante Reis nº 114, Sala 4I, 1150-023 Lisboa, Portugal and tax identification number 514646586, is the owner of the domain where its website is hosted.

Bridge2Lisbon is committed to protecting the privacy and personal data of its clients and website users, and has therefore developed and adopted this policy and the practices described herein.

This Privacy Policy explains how your personal data is collected and processed, and we advise you to read it to understand the conditions under which your personal data is collected and used.

Our privacy policy complies with applicable Portuguese legislation, namely Law No. 58/2019, of 8 August, on the Protection of Personal Data, other applicable national laws and under the General European Data Protection Regulation, 2016/679, of 27 April ("GDPR"). Data protection legislation is subject to revision, so we recommend that users regularly consult our privacy statement. For reference, you may consult the website www.cnpd.pt. This website complies with national and EU legislation. Portuguese courts shall have exclusive jurisdiction over any dispute arising from the use of this website.

1. WHAT DOES THIS POLICY COVER?

1.1. This Privacy Policy explains how we collect and process the personal data necessary for providing services available through the website.

1.2. Examples of these services include subscribing to newsletters, making accommodation reservations, or contacting us.

1.3. The aim is for these services to be provided promptly and without inconvenience, describing the practices adopted for this purpose.

2. WHAT IS PERSONAL DATA?

2.1. Personal data is all information relating to a person that identifies them, or makes them identifiable, regardless of the nature and medium of the information, including the person's sound and image.

2.2. Examples of personal data we collect are name, surname, email, and phone or mobile number.

2.3. By identifiable, we mean a person who can be identified, directly or indirectly, in particular by reference to an identification number or other specific elements of their physical, physiological, psychological, economic, cultural or social identity.

3. HOW WILL WE USE YOUR PERSONAL DATA?

3.1. Bridge2Lisbon will use the personal data you provide for the following purposes:

(a) To analyse and respond to your messages, customer support and information requests;
(b) To manage and process your accommodation bookings;
(c) To send you newsletters or other publications you have requested and/or that may be of interest to you;
(d) For website management operations;
(e) To maintain a record of your contact details;
(f) For commercial purposes, such as data analysis and audits;
(g) For fraud prevention and information system security;
(h) For adapting, improving and modifying services, namely through the identification of usage trends, or to determine the effectiveness of promotional campaigns.

3.2. These personal data processing operations are an essential tool for your satisfaction and for Bridge2Lisbon's activity, and are carried out in accordance with applicable legislation and best practices.

3.3. Your personal data will not be reused for purposes other than those previously identified or that have no relation to the purposes for which they were initially collected.

4. WHAT ARE THE LEGAL BASES FOR PROCESSING THE PERSONAL DATA WE COLLECT?

4.1. The personal data processed by Bridge2Lisbon has specific legal bases depending on the purposes for which it is intended.

4.2. In the following table you can see the legal bases according to the purposes identified above:

PURPOSE	LEGAL BASIS	DATA COLLECTED
To analyse and respond to your messages, customer support and information requests.	Consent for this purpose.	Name, phone, email.
To send you newsletters or other publications you have requested and/or that may be of interest to you.	Consent for this specific purpose.	Email
For website management operations.	Consent for this specific purpose (cookies); Legitimate interests pursued by Bridge2Lisbon.	Cookies, IP address
For commercial purposes, such as data analysis and audits.	Consent for this specific purpose (cookies); Legitimate interests pursued by Bridge2Lisbon.	Cookies, IP address
For fraud prevention and information system security.	Legitimate interests pursued by Bridge2Lisbon.	IP address
For adapting, improving and modifying services.	Consent for this specific purpose (cookies); Legitimate interests pursued by Bridge2Lisbon.	Cookies, IP address

5. HOW DO WE COLLECT YOUR PERSONAL DATA?

5.1. We collect your personal data through the forms on the website, as well as through the website and its communication with your device and email messages you send us.

(a) Through your contact request;
(b) Through your accommodation booking;
(c) Through your newsletter subscription;
(d) Through your browser;
(e) Through cookies;
(f) IP address.

5.3. Bridge2Lisbon commits to processing your data in accordance with the law and in a legitimate manner.

5.4. Bridge2Lisbon will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy.

5.5. Bridge2Lisbon's services are not aimed at minors, and personal data of minors is not intentionally processed.

6. WHAT ARE COOKIES?

6.1. Cookies are small information files that help identify your browser and can store information, for example, user settings and preferences.

6.2. Bridge2Lisbon will store cookies on your device to personalise and facilitate browsing as much as possible, but also for problem solving, statistics, quality assurance, and to monitor system security.

6.3. With the exception of cookies specifically necessary for website performance, the storage of other cookies will always depend on the acceptance and consent of the User, and this consent may be withdrawn at any time through specific browser tools.

6.4. To learn more about the cookies we use, please consult our Cookie Policy. Cookie Policy.

7. HOW DO WE PROTECT YOUR PERSONAL DATA?

7.1. Your personal data is kept secure through the adoption of various technical and organisational security measures that ensure only authorised staff have access to personal data, in accordance with rules created for this purpose.

7.2. To protect your personal data, we only use data centre providers that offer us adequate and documented security measures, including guarantees that your personal data is stored on servers maintained in controlled environments with limited access.

7.3. Similarly, when you browse the website, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS), an internet protocol designed to enable secure and encrypted communication between devices and servers.

7.4. Although we take the care and precautions we deem appropriate to protect the personal data you provide and we collect, it must be noted that no security system is impenetrable.

8. HOW CAN YOU EXERCISE YOUR RIGHTS?

8.1. Before explaining how you can exercise your rights, it is important to know what they are. The legislation grants you the right to request the exercise of the following rights:

(a) Access: the right to obtain confirmation of whether your personal data is being processed and, if so, the right to access your personal data;
(b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and to have incomplete personal data completed;
(c) Erasure: the right to obtain the erasure of your personal data when one of the grounds listed in the legislation applies;
(d) Restriction of processing: the right to obtain restriction of processing if one of the situations listed in the legislation applies;
(e) Objection: the right to object at any time to the processing of personal data concerning you;
(f) Portability: the right to receive personal data concerning you in a structured, commonly used and machine-readable format.

8.2. You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).

8.3. To exercise the rights indicated above, you should contact Bridge2Lisbon at the following email: [EMAIL].

8.4. If you request the deletion of some or all of your personal data, some of the requested services may not be provided and Bridge2Lisbon will only retain the personal data necessary to comply with its legal obligations.

9. WHEN DO WE SHARE DATA WITH THIRD PARTIES?

9.1. Bridge2Lisbon may engage third parties for the provision of certain services, including maintenance, technical support, marketing, billing or payment management, and these may have access to some personal data, namely the data necessary for the contracted purposes.

9.2. Bridge2Lisbon ensures that entities with access to data are credible and offer high levels of protection, never transmitting data beyond what is necessary for the provision of the contracted service, while Bridge2Lisbon remains responsible for the personal data made available.

9.3. Bridge2Lisbon may also transmit data to third parties in the context of investigations, inquiries and judicial and/or administrative proceedings or similar, provided it is duly ordered by court order.

10. THIRD-PARTY WEBSITES.

10.1. The website may contain links to other websites that may collect and process your personal data, and such processing is the exclusive responsibility of the owners of those websites. Bridge2Lisbon has no responsibility for their policies and/or practices.

11. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.

11.1. In the event of data transfers to third countries not belonging to the European Union, Bridge2Lisbon will comply with legal rules, particularly regarding the adequacy of the destination country in terms of personal data protection and the requirements applicable to these transfers. Personal data will not be transferred to jurisdictions that do not offer adequate security and protection guarantees.

12. MINORS.

12.1. The website is not aimed at minors under 16 years of age, and we request that these minors do not provide personal data through the website, applications, social networks and social media or emails.

13. SENSITIVE PERSONAL DATA.

13.1. Bridge2Lisbon asks that you do not send us or disclose any sensitive personal data, i.e. information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information, health data or data relating to a natural person's sex life or sexual orientation.

13.2. Should you nevertheless send or disclose such categories of personal data, they will be immediately deleted.

14. CHANGES TO THE PRIVACY POLICY.

14.1. Bridge2Lisbon reserves the right to readjust or change this Privacy Policy at any time, with such changes being publicised.

15. OUR CONTACT DETAILS.

15.1. If you have any questions or issues related to this Privacy Policy, please contact us in writing at the email [EMAIL].